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Master Service Agreement

Terms of Service

Please read these Terms of Service carefully before accessing or using Nexgenspire Workspace. By creating an account, you agree to be bound by these legal terms.

Last Updated: September 15, 2026
SLA & Enterprise Governance

1. Acceptance of Terms

By registering, accessing, or using Nexgenspire Workspace ("Service", "Platform"), provided by NexGenSpire ("Company", "we", "us"), you enter into a legally binding agreement to comply with and be bound by these Terms of Service.

If you are entering into this agreement on behalf of a company, agency, or other legal entity, you represent that you have the legal authority to bind such entity to these Terms.

2. Description of Service

Nexgenspire Workspace provides a cloud-based multi-tenant Customer Relationship Management (CRM) platform featuring lead tracking, proposal drafting, client portal access, invoice generation, time logging, team collaboration, and automated outreach sequences.

3. User Accounts & Security

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must immediately notify us of any unauthorized use or security breaches regarding your workspace.
  • Each account is assigned to an individual user or agency owner; shared seat credentials are prohibited.

4. Subscriptions, Upgrades & Billing

Billing Cycles: Subscription plans (Solo Freelancer, Studio Pro, Agency Scale) are billed in advance on a recurring monthly or annual basis.

Automatic Renewal: Plans renew automatically at the end of each billing cycle unless canceled prior to the renewal date.

Taxes: All listed prices are exclusive of applicable GST/VAT taxes, which will be calculated at checkout where required by law.

5. Acceptable Use Policy

You agree not to use the Service for any unlawful or prohibited activity, including but not limited to:

  • Sending unsolicited spam emails that violate CAN-SPAM, GDPR, or applicable local anti-spam regulations.
  • Attempting to bypass security controls, reverse-engineer platform source code, or overload server API infrastructure.
  • Hosting or distributing malicious, fraudulent, or defamatory content.

6. Intellectual Property & Data Ownership

Your Data: You retain 100% full ownership rights over all leads, client records, proposals, and invoices created inside your workspace.

Platform IP: NexGenSpire retains all right, title, and interest in and to the Service software, user interface design, logos, trademarks, and documentation.

7. Disclaimer of Warranties

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided without warranties of any kind, whether express or implied, including fitness for a particular purpose or non-infringement.

8. Limitation of Liability

In no event shall NexGenSpire or its directors be liable for any indirect, incidental, special, or consequential damages resulting from lost profits, lost data, or business interruption.

9. Account Termination

You may terminate your account at any time via Workspace Settings. NexGenSpire reserves the right to suspend or terminate accounts that violate our Acceptable Use Policy.

10. Governing Law & Contact

These Terms shall be governed by and construed in accordance with applicable corporate laws.

NexGenSpire Legal Counsel